Eager players are logging in to test out the hack-and-slash roleplaying game, Last Epoch, but an “Online Play Unavailable” error message spoiled the party for many.
While day-one bugs and errors are common for major releases, it’s still frustrating. Despite its successful launch, Last Epoch continues to face various technical errors, particularly during content updates. While there are a few fixes you can try, there isn’t much you can do about the root causes.
Here’s what the Online Play Unavailable error means and how to bypass it.
How to fix Online Play Unavailable error in Last Epoch
The simplest solution to the Online Play Unavailable error in Last Epoch is often patience. This message usually indicates that the game’s servers are temporarily offline. To confirm this, check Last Epoch’s server status page. If the servers are operational, however, you can try the following troubleshooting steps to rule out local connection issues:
- Restart modem/router: This can refresh your connection to your ISP and clear any temporary network issues.
- Change DNS: Switching to a different DNS server (e.g., Google’s 8.8.8.8 or Cloudflare’s 1.1.1.1) can sometimes provide a faster and more reliable connection to game servers.
- Switch to cabled connection: Wired connections are generally more stable than Wi-Fi, reducing packet loss and latency, which can cause connection issues with game servers.
- Turn off VPN: Disabling a VPN may improve your direct connection to the game servers.
- Call your ISP: If the issue persists, there might be a problem with your internet service. Your ISP can check for outages or routing issues that could be affecting your connection to the game servers.
What causes the Online Play Unavailable error?
The primary reason for the “Online Play Unavailable” error in Last Epoch is typically server maintenance or unexpected outages. This issue is particularly prevalent during new content releases and patch deployments when developers intentionally take servers offline to implement updates.
Player reports suggest that this error frequently occurs before and after patches, indicating that the servers often require time to stabilize following updates.