How to fix stuck on connecting multiplayer error in Phasmophobia

I can't go ghost hunting alone!

The floating ghosts outside Point Hope in Phasmophobia.
Screenshot by Dot Esports

Multiplayer mode is one of the best ways to play Phasmophobia. Playing with others increases your odds of success, which is why the stuck on connecting error that blocks you from multiplayer can be quite frustrating.

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If you’re not sure how to combat this issue, you’re certainly not alone since this is a fairly large problem affecting the entire multiplayer game mode. Here’s what you need to know about a fix for the stuck on connecting multiplayer error in Phasmophobia.

Can you fix stuck on connecting multiplayer error in Phasmophobia?

An active Summoning Circle with a ghost captured in it and a fiery cross in the background in Phasmophobia.
This might be one of the worst errors the game has faced since it means you have to investigate alone. Screenshot by Dot Esports

The stuck on connecting multiplayer error in Phasmophobia doesn’t have a fix because it’s caused by Vivox being down. This means the only fix for this issue is to wait for Vivox to be fixed.

On Aug. 13, 2024, Phasmophobia’s voice chat system was changed from Photon Voice to Vivox in a minor update. This update broke multiplayer as Vivox isn’t working properly, which is causing the multiplayer screen to be stuck on the “Connecting…” message when you try to select it.

Luckily for gamers, Kinetic Games is aware of this issue and working with Vivox to fix it. There’s no estimated amount of time this fix will take, though, which means all you can do is wait patiently for the voice chat system to be fixed.

You can check the status of the Vivox system on Unity’s service status website to see when this issue is repaired so you get back to ghost-hunting with friends as quickly as possible. It’s also a good idea to join the official Phasmophobia Discord since many other players are talking about this issue there. As soon as multiplayer is back up, the general chat in Discord will likely be flooded with many players talking about it, which makes it a great spot to get very quick updates.

While you wait for Phasmophobia to become playable with friends again, it’s worth learning about the Point Hope Ferryman of the Drowned Badge Easter egg so you can unlock it as soon as you get back in. Knowing all Point Hope Cursed Possession locations is also quite useful for mastering ghost hunting on this map.

Author
Image of Kacee Fay
Kacee Fay
Staff Writer at Dot Esports covering new releases and a wide array of topics including Minecraft, Disney Dreamlight Valley, Phasmophobia, general gaming, streaming, and more. She has been avidly writing and gaming her whole life and now spends her time combining the two. Kacee graduated from San Diego State University in 2021 with a Bachelor’s Degree in English and a Certificate in Creative Editing and Publishing. She then joined Dot Esports as a Freelance Writer in 2022 before transitioning to a Staff Writer in 2023. In her spare time, she enjoys buying more books than she can read, gaming alone or with friends, drinking too much tea, attending concerts, fangirling over movies and television, listening to music, and spending time with her family, friends, and pets, who are the most important parts of her world.