How to fix Backend Error in Escape from Tarkov

Another day, another error.

An image of a sunset in Escape from Tarkov, which highlights a water tower in shadow.
Image via Battlestate Games.

Nothing is worse than experiencing an error while logging onto your favorite game, preventing you from accessing all the fun. Fans of Escape from Tarkov may be familiar with a certain Backend Error that prevents them from logging into the game.

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If you want to find out how to fix this Backend Error so you can continue to play Escape from Tarkov, look no further.

What is the Backend Error in Escape from Tarkov?

An image of the Backened Error code from Escape from Tarkov. This is caused by a server issue on the developer's side.
A dreaded error. Images via Battlestate Games. Remixed by Dot Esports.

A Backend Error typically pops up when you log into the game, preventing you from accessing anything. The message has the “Backend” label because it usually stems from a server error on the developmental side of the game. When too many players try to log onto the game at once, the servers get overwhelmed and shut down, which can only be fixed by the developers at Battlestate Games.

If you want to check the Escape from Tarkov server status, here are two handy locations you can peruse:

If you are still experiencing this error after checking both websites, then the problem may be caused by your internet connection.

How to fix Backend Error in Escape from Tarkov

An image of an empty beach in Escape from Tarkov. There are several empty lounge chairs strewn across the desolate beach.
Looks like everyone is offline. Image via Battlestate Games.

Before rushing into anything drastic, you should try a few easy methods that can fix the error code and get you back into Escape from Tarkov.

1) Restart your internet connection and game

The easiest fix is to check your internet connection before jumping to any conclusions. By restarting your router and the game, you can attempt to log in again, which may instantly solve the problem. You can also try to open other games that require an internet connection to test if the problem is isolated to Escape from Tarkov.

2) Disable firewalls/antivirus

Some players use security systems to protect their computers from viruses, but these firewalls may hinder aspects of Escape from Tarkov. By entering your antivirus settings, you can disable the program’s firewalls or whitelist the game, allowing it to open without the antivirus software scanning the game.

3) Verify game files

An error in the game’s download can cause connectivity issues, so verifying the game files can prevent this issue from persisting. By opening the launcher and heading to the game’s settings, you can select to verify the game’s files, which will run a scan and repair any corrupted files.

4) Contact Battlestate support

If all else fails, we suggest sending an official report to the developers on their support page. In your support message, we suggest copying any error codes and fully explaining the methods you have tried to fix the issues. This makes it easier for the support team to diagnose your problem.

While it is not guaranteed, you will likely receive a response within 48 hours of your original message.

Author
Image of John Wildermuth
John Wildermuth
John is a graduate from the University of California, Los Angeles and wields a degree in English. He is constantly staying up to date on the latest and greatest games, and has been writing about gaming for over a year now. When he is not playing games, he can be found reading sci-fi and fantasy books or working on ceramics.