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A close up of Diablo 4 antagonist Lilith
Image via Blizzard Entertainment

How to fix ‘waiting on another update’ error in Diablo 4

An infuriating issue to encounter.

Diablo 4 players have been encountering a “waiting on another update” error when trying to install new patches. As expected, the error becomes more common during massive updates and new seasons, so players are already seeing the error more commonly upon the launch of season one.

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Diablo 4‘s large 1.1 update dropped on July 18, bringing a wealth of controversial changes to the game that have proven to be unpopular with a significant portion of the fan base. This massive patch laid the groundwork for the eventual launch of season one, Season of the Malignant, on July 20.

Since the update, some have been unable to get into the game due to a “waiting on another update” error that occurs when using Battle.net on PC.

While this error can be complicated to fix, it is not exclusive to Diablo 4 and is also prevalent in other Blizzard titles. Here’s everything you need to know about how to fix the “waiting on another update” error.

How to fix “waiting on another update” error in Diablo 4

Blizzard provides recommended steps to follow if you encounter the “waiting on another update” error in Diablo 4, which can be found below:

  • Check to see if any other games are updating, and either finish or cancel those updates.
  • Close any Battle.net games and the app.
  • Restart your PC.
  • Update your drivers and operating system.
  • Use your anti-virus to scan for malicious files.
  • Delete the Battle.net Tools folder to rebuild corrupt or outdated files.
  • Make sure that Battle.net and Diablo 4 are added to your anti-virus’ exception list.
  • Disable any proxies or VPN.
  • Check your router for any network configuration issues.
  • Switch to a wired connection if possible, rather than wireless.
  • Uninstall and reinstall the Battle.net app.
  • Uninstall and reinstall Diablo 4.

Unfortunately, this fix does not always work and the error can still persist despite following the above steps. But there is another method you can try.

  • Open Task Manager by pressing Ctrl+Alt+Del.
  • Click “More Details” to expand the window.
  • Find the Update Agent process for Battle.net (Agent.exe) under background processes.
  • Click on it and select End Task in the lower right part of the window.

If neither of the above methods fix the “waiting on another update” error for Diablo 4, contact Blizzard Support. It could be a server-side issue as well, which are more prevalent during launch days for new content, so be patient if our suggestions don’t work right away.


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Author
Image of Josh Challies
Josh Challies
Staff Writer
Staff Writer. Professional writer since 2014. Pokemon, Marvel, Star Wars and overall geek. Previously wrote for Yahoo Sport, Stats Perform and online news publications.
Author
Image of Scott Robertson
Scott Robertson
VALORANT Lead / Staff Writer
VALORANT lead staff writer, also covering CS:GO, FPS games, other titles, and the wider esports industry. Watching and writing esports since 2014. Previously wrote for Dexerto, Upcomer, Splyce, and somehow MySpace. Jack of all games, master of none.