Not being able to join your buddies in a match of battle royale in Fortnite due to an error is never fun, especially when it’s not something you can control, like the “Profile Query Failed” error.
It’s not uncommon to run into hiccups while playing Fortnite. In fact, we’ve managed to compile a list with over 30 errors you can get in the game. When so many things can go wrong, it’s better to prepare for the inevitable.
If you’re running into the “Profile Query Failed” error in Fortnite, here’s what you can do.
“Profile Query Failed” error in Fortnite solution
This error usually occurs due to Epic Games’ server changes, which happens after most server downtimes for maintenance. The only way to solve it is to install the latest Fortnite update on your console or PC.
Fixing “Profile Query Failed” on PC
Here’s how to fix the “Profile Query Failed” Fortnite error on PC:
- Open the Epic Games launcher
- Select the Library menu on the left sidebar. If you’ve recently played Fortnite, you can access the game directly from the sidebar instead.
- Hover over the Fortnite poster and click on the three dots in the bottom right corner of the game.
- Click on Settings and switch Auto Update to On.
- To apply these changes, restart the Epic Games launcher.
Fixing “Profile Query Failed” on Xbox
Here’s how to fix the “Profile Query Failed” Fortnite error on Xbox:
- Go to your Xbox’s Home screen.
- Head to the Games & Apps menu.
- On the left sidebar, look for the Updates tab.
- Select Fortnite with A.
- Press the Menu button and select Update with A.
- Restart your Xbox to apply these changes.
If you’re trying to play Fortnite Chapter Five, season two and the “Profile Query Failed” error keeps popping up, open the Epic Games launcher or head to your console’s Home screen to update the game. Even if you already updated the game when Fortnite began maintenance, Epic Games rolled out a second update after 18 hours of downtime.
